2nd line Support Analyst job in Belfast Date posted: 02/01/2019 HAYS Belfast
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| Your new company
Delighted to be working alongside a well- recognised public sector organisation in their search for an 2 nd line support technician based within their Belfast office.
Your new role
You will be responsible for managing incident queues on the call management system, alongside undertaking hardware and software housekeeping routines to improve hardware performance. You will also be responsible for network port testing and network cable patching, as well as, establishing a good and close working relationship with internal and external customers.
What you'll need to succeed
The successful candidate will need to have:
What you'll get in return
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