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2nd line Support Analyst job in Belfast HAYS jobs Date posted: 02/01/2019 HAYS Belfast

Job Ref: 3359759
Employer: HAYS
Category: IT
Job Type: Contract
City: Belfast
Map: (Show on map)
Salary and Benefits: Competitive Rate
Post Date: 02/01/2019
Your new company
Delighted to be working alongside a well- recognised public sector organisation in their search for an 2 nd line support technician based within their Belfast office.
Your new role
You will be responsible for managing incident queues on the call management system, alongside undertaking hardware and software housekeeping routines to improve hardware performance. You will also be responsible for network port testing and network cable patching, as well as, establishing a good and close working relationship with internal and external customers.
What you'll need to succeed
The successful candidate will need to have:

  • A minimum of 3 years proven PC and networking support experience
  • Experience in upgrading of PC hardware and network port testing and cable patching
  • Ability to manage your own performance and be flexible and responsive to change
  • A driving license would be desirable

What you'll get in return
On top of a competitive hourly rate, this role will be an excellent opportunity for the successful applicant to gain valuable experience working in a busy IT department within a rapidly expanding company for a minimum of 3 months.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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