Service Desk Analyst job in Edinburgh Date posted: 07/01/2019 HAYS Edinburgh
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Our client is a private sector organisation with an office based in Edinburgh. They are currently looking for a Service Desk Analyst to join their business on a contract basis, to be responsible for first point of call to receive, prioritise and record IT Service Desk requests received either by telephone, email, face-to-face or any other method. You will be involved in the troubleshooting of IT related problems either software or hardware related as well as supporting the roll-out of new equipment/software.
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